How Secure is My Information?
Protecting your personal information:
PenthouseLife.com pledges not to share your personal information with any third parties other than the owner or agent of a penthouse for which a User inquires.
Protecting your password:
If you forget your password, you can create a new one. You can do your part to protect your personal information by keeping your password a secret and making sure you log off completely if you share a computer.
What we gather:
We need your name, e-mail address, and phone number to process your transactions on the site. An e-mail confirmation will be sent once registered and property has been accepted. If we have a question about your listing or purchase activities, we may contact you by e-mail or by phone.
Special Services and Promotions:
If you want to participate in PenthouseLife.com special promotions, you must enter your name and e-mail address. We will add your e-mail address to our customer newsletter mailing list and give you the option to sign up for additional Email Sponsored Newsletters such as our PenthouseFinder service. You always have the option to unsubscribe.
Contacting PenthouseLife.com Customer Service:
If you contact PenthouseLife.com Customer Service, we will use your name, e-mail address, phone number and transaction history to answer your questions or solve your problem. On occasion, we may contact you later to verify information or to check on the quality of your Customer Service contact.
We may release customer account or other information if we're advised that such release is necessary to comply with the law, or to protect the rights, property and safety of PenthouseLife.com or law enforcement for loss prevention and credit risk reduction.
What about My Account?
Creating an Account:
Creating an account makes it fast and easy to list, buy, sell or lease Penthouses on PenthouseLife.com. A PenthouseLife.com account provides you with the ability to: establish listings, change and delete listings as necessary. You also have the option to sign up for email notification services.
Option to change, modify or delete account information:
You can review, modify or delete your account information anytime. We give you the option to look over your account profile information, if you've created an account, as well the ability to modify or change information or delete your account entirely.
Contact PenthouseLife.com if you have questions about this privacy statement, the practices of this site or your dealings with PenthouseLife.com. E-mail us at support@PenthouseLife.com, or call us toll-free at: 800.502.9033.